What is Citrix Cloud ADM service, and does my company need it? Citrix Application Delivery Management (ADM) is a platform for Netscaler, whether a gateway or an Application Delivery Controller (ADC). However, the ADM service can do much more than manage Netscaler, and I will explain that in three parts. The first part will explain what can be done with the ADM service. The second part deals with the different configurations of the ADM agent and what to look out for. Finally, in the third part, I will explain what can be done with the data collected by the ADM service as an example. The Cloud ADM service offers excellent added value for Netscaler Gateway customers, especially from Netscaler version 13.x onwards.